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I purchased a pool ladder at the end of the season (thinking I was getting a good deal). The box was nicely sealed and had packing straps on it, I had no reason to look at it. To my surprise when I opened it this season the ladder was cleanly used ( dirt and algae on...
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I didn't like
  • Poor quality product
#1286213
I purchased an Ibot pool robot for 900 bucks this week, only to find out that it was a lazy POS. The robot wouldn't clean, and seemed to be on a break every 5 minutes. I went to the store, and was advised that I couldn't get a refund since the robot went in the water,...
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1.0
#1285797
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Island Recreational - Terrible

Keep contacting and still waiting for a manager to call back. Worst company ever!
#1284935
Had pool installed yesterday June 2nd delivered wrong pool. Because they delivered wrong pool and set it up dimmer was wrong one. Went to Massapequa store to get the right part. Spoke to a gentleman named Michael got the right parts and was told that I would get a call...
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Anonymous
Anonymous

I have had a horrible experience for 2 years. Issue after issue. I would pay brother's 3 which was more expensive but would have been a different experience. I have replaced t...

1.8
#1270860
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Island Recreational - Don’t EVER shop here!

Customer service hung up on me. Need I say more? This is an awful place to shop. The sales are based on tons of restrictions, the staff is under educated and the products on sale are sometimes expired. Pay more, but get products you can trust and staff not in diapers.
#1267619
You want aggrevation? Buy a pool from Island Recreational
You want aggrevation? Buy a pool from Island Recreational
You want aggrevation? Buy a pool from Island Recreational
You want aggrevation? Buy a pool from Island Recreational
You want aggrevation? Buy a pool from Island Recreational
You want aggrevation? Buy a pool from Island Recreational
MUST READ THIS REVIEW BEFORE SHOPPING HERE... I went to Island Recreational to purchase a pool. I picked out the pool I wanted, liner, pump, etc. On the day the pool arrived and was being installed, I noticed that is wasn't the pool I ordered, nor the pump, I called...
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Anonymous
Anonymous

would love to meet this guy tough guy in person.

Anonymous
Anonymous

wasn't this reviewer arrested? hmm never shop at hollywood motors either!

We bought an In-ground Pool Heat Pump beginning of May 2017 , was told delivery & installation would be July 3rd & 5th . The week before installation Island Rec. calls leaves a message saying delivery wouldn't be till August !st & 3rd , again they called the week...
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Anonymous
Engine2

your an ***! i have been shopping there for years not one issue. I work for the DPFD, you CANNOT return chlorine for a reason. Once you remove it from the property it's yours....

#1096043
First their products are ***, and they would not stand behind them. I bought chlorine from them which did not dissolve, but they tried the BS that chlorine can't be returned or exchanged!! The manager of the Deer Park store Bill, was too *** to realize that no policy...
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Anonymous
Engine2

your an ***!i have been shopping there for years not one issue.I work for the DPFD, you CANNOT return chlorine for a reason. Once you remove it from the property it's yours. i...

1.3
I didn't like
  • Product quality and customer service
#1095834
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Island Recreational - Customer service is awful

I bought a item there and went on sale a week later Refused to give me the diff of 100 in a week Basically told me sorry can't help u Then proceeded to talk to another mgr abt me complaining I will never ever purchase another item from that store
1.0
Details
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Reliability
Staff
Value for money
#1071251

Contact Island Recreational

Mailing Address:
Island Recreational
1059 Hicksville Rd.
Seaford, NY 11783
Phone:
(516) 520-1860
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Island Recreational Products and Services

went to get my water tested i have a 18x32 inground after testing water they told me i need so many chemicas do your self a favor get your water tested at leslies they know what they are doing. I brought the island rec report to leslies they also tested my water and...
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Anonymous
Anonymous

Why don't you comment on their Facebook or google page? That's right they would know your intently if you did. So you use a third rate bottom feeing site.

Anonymous
Anonymous

Wow you don't work for Leslie's do you?

#1063060